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  1. Free shipping from 69 € EU | 99 € NON-EU
  2. 5 year warranty
  3. Purchase on account with Klarna

Shipping policy

Germany
Free shipping from 29 €
otherwise 3,99 €
Delivery time 2 to 3 working days

Austria
Free shipping from 69 €
otherwise 7,99 €
Delivery time 2 to 4 working days

Switzerland
Free shipping from 99 €
otherwise 4,99 € - 7,99 €
Delivery time 3 to 8 working days

EU
Free shipping from 69 €
otherwise 7,99 €
Delivery time 2 to 8 working days

Europe non-EU
Free shipping from 99 €
otherwise 4,99 € - 7,99 €
Delivery time 3 to 8 working days

Rest of the world
Free shipping from 99 €
otherwise 19,99 €
Delivery time 3 to 20 working days

We dispatch all orders with shipment tracking and parcel number. Delivery to DHL packing stations possible.

Our email address for consumer complaints is: rail@feldherr.com

The EU Commission provides a platform for out-of-court dispute resolution.
This gives consumers the opportunity to initially settle disputes relating to their online order out of court. The dispute resolution platform can be found here: https://ec.europa.eu/consumers/odr/